Terms & Conditions

1. Acceptance of Terms

By accessing this website or using our services, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use our services.

2. Services Provided

Brawner Group K-9 Services, LLC (BGK9):

• K9 training programs and certifications 
• K9 sales and procurement services 
• Detection and security-related services 
• Consulting, contracting, and operational support 

All services are subject to availability, eligibility, and applicable agreements.

3. User Responsibilities

By using our website or services, you agree:

• To provide accurate and truthful information 
• Not to misuse or interfere with our systems or services 
• Not to use our services for unlawful or unauthorized purposes 

4. SMS/Text Messaging Terms

By opting into SMS communications from Brawner Group K9 Services, LLC, you agree to receive text messages that may include:

• Enrollment updates and course information 
• Appointment reminders and operational updates 
• Customer support messages 
• Promotional and marketing content 

Messaging Details:

• Message frequency varies 
• Message and data rates may apply 
• Consent is not a condition of purchase 

Opt-Out Instructions:

• Reply STOP to unsubscribe at any time 
• Reply HELP for assistance 

Additional SMS Terms:

• Carriers are not liable for delayed or undelivered messages 
• Message delivery is subject to your mobile carrier’s network availability 

5. Payments & Fees

• All pricing for courses, services, or K9 sales will be provided in writing or      via formal agreement 
• Payments must be made according to agreed terms (e.g., deposits, NET terms, etc.) 
• Failure to make timely payments may result in service delays, suspension, or cancellation 

6. Refunds & Cancellations

• Refund and cancellation policies may vary depending on the service or program 
• Specific terms will be outlined in enrollment agreements, contracts, or proposals 
• No refunds will be issued unless explicitly stated in a signed agreement

7. Intellectual Property

All website content including: Text, Logos, Training materials, Images and branding are the property of BGK9 and may not be copied, distributed, or used without written permission.

8. Limitation of Liability

To the fullest extent permitted by law:

• BGK9 shall not be liable for any indirect, incidental, or consequential damages arising from use of our services or website 
• We do not guarantee specific outcomes from training programs, K9 performance, or service results 

9. Disclaimer of Warranties

All services are provided “as is” unless otherwise stated in a written agreement.

We make no warranties regarding:

• Website availability or functionality 
• Accuracy or completeness of content 
• Results from services or training programs 

10. Third-Party Services

We may use third-party providers (e.g., CRM systems, payment processors, SMS platforms). We are not responsible for their independent practices or policies.

11. Privacy

Your use of our services is also governed by our Privacy Policy.
 

12. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Commonwealth of West Virginia, without regard to conflict of law principles.

14. Contact Information

For questions regarding these Terms & Conditions:

Brawner Group K-9 Services, LLC (BGK9)
Website: www.bgk9services.com

Email: Ron@BGK9Services.com
Phone: (304) 898-8055